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Maria's dental emergency

Maria had been experiencing toothache - enduring 6 weeks of pain, reaching the point where she could no longer eat. At this point Maria booked an emergency appointment with us at Envisage Dental West Moors. She called the clinic first thing in the morning and we booked her in within a few hours to see the dentist.

What we did

We saw Maria as soon as we could. Although our dentists are booked up well in advance we always leave a few appointments each day for the unforeseen emergency. When Maria came in, we took time to understand the problem and then used a digital X-Ray to help diagnose the issue as well as examine the tooth and surrounding areas carefully.

Outcome

The X-Ray showed Maria had an infection. Our dentist prescribed a course of antibiotics and invited Maria back a week later to ensure the problem had been resolved.

What did Maria say?

"I have been going to Envisage Dental West Moors for over 25 years and I wouldn't consider changing to another clinic as I am always happy with service. I always get a warm and friendly welcome from all the team. I felt a few twinges with my tooth a while ago, but this had developed to the point where my mouth was swollen and I was in so much pain that I couldn’t eat. I was so relieved when I called the practice and they said they could see me the same day! The experience was actually fine, brilliant! My dentist gave me a course of antibiotics and I made a review appointment to see her a week later. I felt things had improved and she examined the area to check that was the case and the infection had gone. I am now totally out of pain and booked in for my 6 month Dental health review and with the hygienist too!"

What to do in an Emergency

Don’t allow any dental discomfort to develop… Call us on 01202 871053 immediately and seek advice. We will always try to offer advice over the phone wherever possible until you are able to come see us at Envisage Dental West Moors.

Patient Reviews

People are talking about us

The biggest complement we receive is when our patients refer their friends and family to Envisage Dental West Moors. In fact, we have built much of our practice on these valued, trusted recommendations over the years. Read our reviews to hear why our patients are recommending us…

Patient reviews

775 Reviews

5.0

19th November 2024

Very friendly staff

19th November 2024

Easy to check in and pleasant reception staff. Everything was explained and easily understood.

16th November 2024

Superb members of all the staff which I met . No rush , they listened carefully to my requirements & advice needed .I felt comfortable & at ease during all the time of my visit .I happily recommend the practice to all who need .

13th November 2024

All members of staff are very friendly and accommodating. Both the hygienist (Jo) and dentist (Rami) appointment I have had in the last few days were very informative and gentle, I also felt that I was listened to and action was taken when I had a concern over one of my teeth.

13th November 2024

Overall professional approach by everyone.

12th November 2024

My dentist made sure I was comfortable & let me know what was happening throughout the treatment. I’m a nervous patient & was put totally at ease.

11th November 2024

Everyone kind and make you feel relaxed

7th November 2024

The team at WestMoores clinic are very helpful, thoughtful, friendly, nothing is too much trouble! They are a great team! I would love to be a patient here myself, but unfortunately they don't accept nhs adult patients. But i will continue to bring my 3 children, who the team are fantastic with.

7th November 2024

Staff on reception are really lovely, easy to speak to. Rammi is a brilliant dentist and Amy is a great hygienist.

5th November 2024

Very competent dental practitioner.

1st November 2024

Good experience. V friendly and professional staff

30th October 2024

Very efficient and friendly

27th October 2024

My recent visit to Amie the Hygienist and Sevi for a dental check up was just wonderful, such kind and thoroughly professional members of your staff plus Elena on Reception all make me feel safe and at ease, at all times, best dental practice ever! Thank you all!

25th October 2024

Having been a customer for over 30 years

25th October 2024

everyone us so helpful, Aimee us incredible and Katie is s great addition

25th October 2024

I was fitted in at short notice for the inspection to support a letter from my dentist regarding dental fitness for undergoing a forthcoming heart operation. My dentist was supportive and understanding and conducted the examination efficiently and with an x ray. The letter was delivered later that day.

23rd October 2024

Excellent staff, very friendly and professional. All treatment is explained and questions are invited. The hygienist is very observant.

19th October 2024

Every aspect was top class

18th October 2024

The whole team - from the receptionist to the hygienist, Sima, and then on to the dentist along with the dental nurses are all warm and welcoming making me feel confident and reassured that I am receiving the best possible treatment.

17th October 2024

My daughters needs were listened to prior to the appointment and she was made to feel comfortable throughout

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