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Maria's dental emergency

Maria had been experiencing toothache - enduring 6 weeks of pain, reaching the point where she could no longer eat. At this point Maria booked an emergency appointment with us at Envisage Dental West Moors. She called the clinic first thing in the morning and we booked her in within a few hours to see the dentist.

What we did

We saw Maria as soon as we could. Although our dentists are booked up well in advance we always leave a few appointments each day for the unforeseen emergency. When Maria came in, we took time to understand the problem and then used a digital X-Ray to help diagnose the issue as well as examine the tooth and surrounding areas carefully.

Outcome

The X-Ray showed Maria had an infection. Our dentist prescribed a course of antibiotics and invited Maria back a week later to ensure the problem had been resolved.

What did Maria say?

"I have been going to Envisage Dental West Moors for over 25 years and I wouldn't consider changing to another clinic as I am always happy with service. I always get a warm and friendly welcome from all the team. I felt a few twinges with my tooth a while ago, but this had developed to the point where my mouth was swollen and I was in so much pain that I couldn’t eat. I was so relieved when I called the practice and they said they could see me the same day! The experience was actually fine, brilliant! My dentist gave me a course of antibiotics and I made a review appointment to see her a week later. I felt things had improved and she examined the area to check that was the case and the infection had gone. I am now totally out of pain and booked in for my 6 month Dental health review and with the hygienist too!"

What to do in an Emergency

Don’t allow any dental discomfort to develop… Call us on 01202 871053 immediately and seek advice. We will always try to offer advice over the phone wherever possible until you are able to come see us at Envisage Dental West Moors.

Patient Reviews

People are talking about us

The biggest complement we receive is when our patients refer their friends and family to Envisage Dental West Moors. In fact, we have built much of our practice on these valued, trusted recommendations over the years. Read our reviews to hear why our patients are recommending us…

Patient reviews

796 Reviews

5.0

20th December 2024

Very professional, courteous and prompt

19th December 2024

Excellent service throughout.

19th December 2024

The system was effiicient ent

17th December 2024

I always feel listenened to and safe.

13th December 2024

I was put at ease and reassured throughout the treatment. Time was taken to ensure I was fit and ready to leave afterwards. Everyone was kind and patient throughout.

12th December 2024

Everyone is friendly and professional.

5th December 2024

Caroline is very patient and highly sensitive to the emotions of the patient

5th December 2024

The friendliness of all the staff. The professionalism of the dentist and the ease of making an appointment when I needed it.

4th December 2024

Very professional & friendly

3rd December 2024

My dentist Carrie is so calming and as I’m extremely nervous because of previous experiences for the first time in my life I’ve regularly been going every 6 months.

3rd December 2024

Very caring dentist, good listener and always reassuring and helpful, he explain clearly what you needed to know, which I appreciate very much. I am pleased and satisfied with his advice.

29th November 2024

The professional approach of all concerned

29th November 2024

Friendly, accommodating of my mobility needs

29th November 2024

Friendly staff, courteous treatment, clean facilities and prompt treatment

28th November 2024

A very professional and friendly practice.

27th November 2024

I was able to book an appointment for the day and time suitable to me.

23rd November 2024

Very professional and friendly staff. In close proximity to my home. Parking on site. Everything is clearly explained.

23rd November 2024

It was good and efficient

22nd November 2024

The whole team is welcoming, very courteous and professional. I am extremely happy with the service provided. This level of service has been consistent over the years I have attended West Moors dentist.

22nd November 2024

Curtisty by dentist and staff you are given

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