Maria's dental emergency

Allways brilliant though out the surgery at westmoors. I hate going to the dentist but once your there you know your in safe hands.

I'm a new patient to this Dentist and visited three times , two were short notices to have teeth extracting , of which one was a Wisdom Tooth , they are amazing in every way there , from talking to the receptionists and especially Rami , he is exceptional at his job , very calming , explains everything is detail and a professional in his workmanship. Due to horrific past experiences all my life at Dentists every muscle in my body was tensed solid until I realised he wasn't actually hurting me on borh extraction occasions , he administered the perfect amount of anesthetic and waited for it to fully numb me. My fear of Dentists has gone now

Every person there seems to enjoy working in the practice. They are polite, professional and caring, which is a hard balancing act to achieve. They all make you feel like you're the only patient and are exceptionally well trained. Nothing is too much trouble. I recommended the practice to my colleague, Val M, and tell everyone I know how good the service is!

Everyone is so friendly and helpful and the waiting room chairs are very comfortable

Friendly staff and good service

Everyone is always plesent and helpful.

First class in every way.

Always find Amy puts you at ease first time with Rami found him easy to relax with too.

Receptionists very professional and engaging. Clinician and Dental Nurse explained the procedure in a comprehensive manner and made you feel at ease.

My first time attending this practice and I saw Rami. He has restored my faith in dentists. He and his dental nurse were gentle, considerate, and everything was explained so I understood what was happening. As soon as you walk in the practice, the reception staff are happy and smiling and then on to Rami. Can't fault the practice at all and will definitely go back.

I've been a patient at Envisage West Moors from when it was West Moors dental clinic. I always have a good experience there, whether it's a hygienist visit, a checkup or actual treatment which thankfully is rare. The team do their best to prevent treatment being necessary by giving good advice and help with good oral hygiene and practices. The reception team are welcoming and helpful, the dental staff and their assistants are all good natured, help you to feel comfortable, are skilled, attentive and knowledgable. Any treatment has always lasted the test of time and hasn't needed subsequent attention and they don't do unnecessary work. I recommended my wife to go there and she has the same positive experience.

Sevi and Sema both make me feel special and make it clear that they care about my dental health. They have a gentle touch, are thorough, attentive, skilled and give advice on how to imrove my health. They are congenial and make me feel at ease during my appointments. Their assistant is also on the ball, preempting when suction and tools are needed, looking up details online and making the appointment run smoothly.

Very kind and gentle and explained the treatment required clearly Thanks

Staff friendly and Mr dentist Rami is such a nice, professional person.

Excellent service from all departments.

Lovely staff, very friendly and professional service.

I attended my appointment at the appropriate time, i was seen very quickly. the Dentist as always explained what was going to happen in great detail, He took X-rays and showed me the X-rays, explaining what he was showing me. He then fitted my temporary dentures and made my next appointment again explaining what was going to happen

This survey has been difficult to complete and perhaps the overall outcome is a little too positive. My husband had two appointments. The first to see Sevvy, who was his previous dentist when she was at Fordingbridge. This appointment was to get her opinion on a dental problem. The smile we were greeted with, being called by his first name, my husband relaxed immediately knowing he was in the safe hands of a dentist whose opinion he valued and in whom he had confidence. He will definitely restore his dental relationship with Sevvy! The second appointment was with the hygienist the following day at Sevvy’s suggestion, which didn’t come as a surprise. I had made it blatantly obvious that my husband suffers from anxiety, we both told the hygienist that he had very sensitive teeth. Perhaps a calmer, quieter, slower pace would have suited him best. He felt a little overwhelmed. The work on his teeth and the outcome was positive, the process was very instructive but somewhat intense. This is not a criticism. All the processes were clearly explained, he was told to put a finger up at any time, but maybe felt it would disturb the routine which he didn’t want to interrupt.

Very friendly and professional staff

The hygienist was thorough, friendly and caring. She arranged for me to see a dentist to check on a problem with a cavity in a tooth root. Excellent!The reception team (as always) were efficient and friendly.